Quality Policy
At Strategi, we believe that quality is not just a process — it is a core organizational value and an integral part of how we work. We are committed to delivering high-quality consulting and development services that meet — and exceed — client expectations, through a well-defined and continuously evolving quality management system.
Our Commitments to Quality:
Clear and Transparent Agreements
All contracts and engagements are structured with clarity and fairness for all parties.
Structured Planning with Defined Timelines
Each project follows a detailed schedule with clearly defined phases and milestones.
High-Performance Execution
We implement our services using best practices, proven methodologies, and measurable standards.
Corrective Actions & Preventive Measures
We promptly address non-conformities and implement preventive actions to avoid recurrence.
Continuous Improvement
We regularly monitor KPIs and push our benchmarks higher to drive excellence.
Training and Capacity Building
Our team follows an annual training plan to stay current, agile, and informed.
Team Engagement & Innovation
All team members are encouraged to contribute ideas for future service development and improvements.
Client Feedback and Complaint Management
We treat every comment or complaint as an opportunity to enhance the client experience and our internal systems.