Operations Manager
We will begin the series of job titles in the administrative structure at the level of ministries, institutions, corporations and even associations. As mentioned in the previous article, the beginning will be:
Operations Manager
We will focus on the following points:
– The most important responsibilities and their relevance to the requirements of ISO 9001 for comprehensive quality and some other specifications.
– The ideal location for the position within the administrative structure.
– How are the required qualifications and number of years of experience determined?
– What is the expected salary rate according to the latest issues (Saudi market)?
– What are the main objectives of this position?
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– The most important responsibilities and their relevance to ISO 9001 requirements for overall quality and some other specifications:
The COO’s role is primarily to implement the right processes and practices across the organization. The Director’s specific functions include formulating the strategy, improving performance, providing resources and complying with internal and external regulations and laws.
You should be ready as an operations manager to guide your team members, find ways to increase customer service quality and implement best practices at all levels.
Among the most important responsibilities are:
– Ensure that all operations are carried out in an appropriate and cost-effective manner.
– Improving operational management systems, planning operations and activating best practices.
– Provision of materials (human resources, material and infrastructure) and optimal work planning.
– Formulation of strategic and operational objectives.
– Follow up and examine financial statements and work to improve profitability and reduce waste.
– Contribute to the determination of budgets and financial forecasts in coordination with financial management.
– Implementation of quality controls and control of performance evaluation standards KPIs according to the requirements of the ISO9001 specification and other related specifications.
– Participation in the recruitment, training and supervision of staff.
– Develop and activate ways and methods to increase the quality of service and raise the level of customer satisfaction.
Special tasks and responsibilities are added in some area depending on the nature of the enterprise or company.
– The ideal location for the post within the administrative structure:
He is usually the second man after the CEO or general manager.
– How are the required qualifications and number of years of experience determined?
Usually the years of experience for this position are not less than 10 years, and qualifications are determined by the business area of the enterprise or company, where the experience should be focused in this field.
– What is the expected salary rate according to the latest issues (Saudi market)?
Minimum salary index report (issued by Cooper Fitch): SAR 27 thousand per month.
Maximum limit: 42 thousand riyals per month.
It also reaches up to 113 thousand riyals per month and is called Director.
– What are the main objectives of this position?
The most important is to raise efficiency and reduce waste, which is through optimal utilization of financial, material and human resources so that the best sales can be achieved at the lowest cost and at the best possible quality and its results can be tracked through KPIs.
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